TERMS & CONDITIONS

FOR WEDDING STATIONERY ORDERS:

 
  • Upon accepting any items on our quote, a 50% deposit is required.
  • Payments can be made by Cash, Direct Deposit or Cheque (cheques made payable to P & V GIACOMAZZI)

  • The taking of a deposit on any order constitutes an authority to proceed.  Materials will be ordered and therefore, a NO CANCELLATION POLICY APPLIES.
  • Whilst every care is taken to ensure that no mistakes occur in your order, THE INVITATION STUDIO cannot accept any responsibility should information submitted to us be incorrect.
  • All designs and ideas remain the property of THE INVITATION STUDIO and may not be used unless commissioned to V GIACOMAZZI or THE INVITATION STUDIO.
  • The purchasing of any of our designs does not constitute the right to replicate our designs and any attempt to do so may attract legal ramifications.

FAQ's:

  • Am I limited to the designs you have on your website? 

 Not at all!  All designs are interchangeable eg:  if you've seen an invite on our website in a square design, but want it in a business size - we'll do it that way for you.

The same goes with the colour of an invite or ribbon - if you see it in chocolate for example, but want it in ivory, - you can have it in ivory!

  • How much time do I need to have my stationery made?
Because each item is indivually hand-crated, please allow 4 - 6 weeks to complete your order, (ideally, 3 months would be great) however from October and upto the end of January, delays can be expected, to avoid disappointment, don't leave your order to the last minute.

  • What if I want to add/remove embellishments to a design?

Consider it done!  If you see a design with an flower/bow/ribbon etc, and you don't want it there, it doesn't have to be there!  On the other hand if you see a design that doesn't have an embellishment, and you'd like it on your invitations, we'd be more than happy to incorporate it into your design.

  • How many invitations will we need?

A rough estimate is half of the amount of guests you plan to invite.  If you plan to invite 150 guests, you'll need about 75 invitations. (this allows for families and couples).  Don't forget to calculate between 5-10 extra invites to accommodate any last minute guest.

  • Do you have a minimum for orders?

No.  If it's 5 invitations you need or 500... we're delighted to be a part of your wedding day by making your invitations and you won't be penalised for small orders.

  • Do you do packages?
We don't railroad you into purchasing items you don't need.  You only pay for what you need.  However you can expect a discount when you order all your stationery from us.

  • Can we get a sample invitation?

Of course you can!  A sample invitation is $20 and will have generic wording.  When you go ahead with your order, we will deduct this $20 from your order.

  • When are you open / What are your hours?

Because we work from a home studio, you'll appreciate why we work by appointment only - we're happy to make your appointment for after work (usually around 7:30pm) and on Sunday's (provided we don't have family commitments ourselves).

  • We live too far to come and see you.

Don't let distance be a problem!  We have successfully worked with couples that I've never met in the Northern Territory, Wollongong and Melbourne.  And thankfully invitations are not fragile, so they travel easily in the mail without getting damaged.

With the ease of the internet, we can work out wording for all your wedding stationery and mail you sample swatches of papers and (in necessary) ribbon colours.

  • How will my order be delivered?
You have a few options: You can either pick from us at Blakehurst, or Saturday's at Paddington Markets  (please let us know if this is your preference, so that we can take your order with us on the day).  If you are unable to pick up from us, we're happy to mail your order to you using Australia Post!

  • Do you have a DIY service?
Unfortunately, we don't.  We know you already have so much to plan to make your wedding day perfect, we take the tedious task of making your stationery for you off your hands!


PLEASE NOTE THAT ALL OUR DESIGNS ARE SUBJECT TO COPYRIGHT LAWS

All designs and ideas remain the property of THE INVITATION STUDIO and may not be used unless commissioned to Virginia Giacomazzi or THE INVITATION STUDIO.

To purchase any of our designs:  wedding stationery, greeting cards, or accessories, does not constitute the right reproduce our work.

  

If you  have any further questions that we haven't addressed here, please feel free to contact us by email or phone by using the CONTACT US page.